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FAQs
Renting a motorcycle or going on a motorcycle tour in New Zealand requires asking questions and making sure everything needed is catered for. We love to hear from people and answer enquiries, but here is a list of some questions and answers which may be helpful without needing to compose an email.
Email us any time with any questions you may have and we will be more than happy to help.
A: We offer a range or jackets, pants, boots, helmets, gloves, GPS, comms, top boxes, tank bags, and neck warmers.
Q: How do we get to you?
A: We provide a free transfer service to and from our base, no expensive taxi fares required.
Q: Can my pillion passenger ride in the support vehicle on tour?
A: Yes, our support vehicle isn't just a van, we are 'P' Passenger Endorsed drivers and hold all required government certificates to legally carry passengers.
Q: Can we leave our luggage at your base?
A: Yes, we can securely store any item at our base until you return and we can even courier your luggage to your forward location if hiring one way.
Q: How old are your bikes?
A: All our bikes are either new or under 4 years old, we have a strict purchasing policy that means our bikes must be sold and replaced with the latest model before they reach 4 years or 60,000kms.
Q: When are you open?
A: We are contactable 24 hours a day, 7 days a week, 365 days a year. However main office hours are Mon - Fri 8.30- 5.0pm. Saturday and Sunday pick-up and returned must be pre-arranged.
Q: What is Qualmark?
A: Qualmark is a New Zealands official standards agency that works with the NZ government to provide Quality Assurance to all New Zealand visitors.
Q: Am I allowed off road?
A: No, our bikes are available to enjoy as road bikes only and are not permitted 'off road' You are permitted on some public roads which are made of well-compacted unsealed roads - please refer to our terms & conditions for more details.
Q: Is there accommodation near you?
A: We have recommended lodgings of varying levels near all our pick-up points. Please contact us for examples.
Q: Can we contact a previous client for a reference?
A: Yes, contact one of our Ambassadors on our contact us page, if your country isn't shown ask us and with our clients permission we can pass on their contact details to you.
Q: What are the motorcycle licence requirements in New Zealand?Email us any time with any questions you may have and we will be more than happy to help.
Q: Do you supply motorcycle gear?
A: We offer a range or jackets, pants, boots, helmets, gloves, GPS, comms, top boxes, tank bags, and neck warmers.
Q: How do we get to you?
A: We provide a free transfer service to and from our base, no expensive taxi fares required.
Q: Can my pillion passenger ride in the support vehicle on tour?
A: Yes, our support vehicle isn't just a van, we are 'P' Passenger Endorsed drivers and hold all required government certificates to legally carry passengers.
Q: Can we leave our luggage at your base?
A: Yes, we can securely store any item at our base until you return and we can even courier your luggage to your forward location if hiring one way.
Q: How old are your bikes?
A: All our bikes are either new or under 4 years old, we have a strict purchasing policy that means our bikes must be sold and replaced with the latest model before they reach 4 years or 60,000kms.
Q: When are you open?
A: We are contactable 24 hours a day, 7 days a week, 365 days a year. However main office hours are Mon - Fri 8.30- 5.0pm. Saturday and Sunday pick-up and returned must be pre-arranged.
Q: What is Qualmark?
A: Qualmark is a New Zealands official standards agency that works with the NZ government to provide Quality Assurance to all New Zealand visitors.
Q: Am I allowed off road?
A: No, our bikes are available to enjoy as road bikes only and are not permitted 'off road' You are permitted on some public roads which are made of well-compacted unsealed roads - please refer to our terms & conditions for more details.
Q: Is there accommodation near you?
A: We have recommended lodgings of varying levels near all our pick-up points. Please contact us for examples.
Q: Can we contact a previous client for a reference?
A: Yes, contact one of our Ambassadors on our contact us page, if your country isn't shown ask us and with our clients permission we can pass on their contact details to you.
A: To be able to hire a motorcycle in New Zealand, you MUST hold a full and valid motorcycle licence which allows you to ride a motorcycle in your own country and be over the age of 25. An International Driving Permit will be required if your licence is difficult to read, doesn't show the motorcycle endorsement or is in a foreign language.
NOTE: You should only hire a motorcycle you are capable of riding, for safety reasons, new riders or riders used to smaller bikes shouldn't hire the larger motorcycles. New Zealand offers an advanced level of rides and care should be taken when choosing your dream ride.
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